Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.moolocal.co.uk (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device. This includes your web browser, IP address, time zone, and some cookies installed on your device. As you browse the Site, we also collect information about:

  • The individual web pages or products you view

  • The websites or search terms that referred you to the Site

  • How you interact with the Site

This automatically collected data is referred to as "Device Information."

We collect Device Information using the following technologies:

  • Cookies – Data files placed on your device or computer, often including an anonymous unique identifier. For more information on cookies and how to disable them, visit www.allaboutcookies.org.

  • Log Files – Track actions on the Site, collecting data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web Beacons, Tags, and Pixels – Electronic files used to record information about how you browse the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Name

  • Billing and shipping addresses

  • Payment information (including credit card numbers)

  • Email address

  • Phone number

This is referred to as "Order Information."

When we refer to “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to:

  • Fulfill any orders placed through the Site (including processing payment, arranging shipping, and providing invoices or order confirmations)

  • Communicate with you

  • Screen orders for potential risk or fraud

  • Provide you with information or advertising related to our products or services (in line with your preferences)

We use Device Information to:

  • Help us screen for potential risk and fraud (especially IP address)

  • Improve and optimize our Site (e.g., analyzing customer interactions and evaluating the success of marketing campaigns)

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your information as described above. For example:

We may also share your Personal Information to comply with laws and regulations, respond to lawful requests (e.g., subpoenas or search warrants), or to protect our rights.

Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest.

To learn more about how targeted advertising works, visit the Network Advertising Initiative (NAI).

You can opt out of targeted advertising here:

Or opt out of some services through the Digital Advertising Alliance’s portal.

Do Not Track

Please note that we do not alter our Site’s data collection or usage practices when we receive a "Do Not Track" signal from your browser.

Your Rights (EU Residents)

If you are a resident of the European Economic Area (EEA), you have the right to:

  • Access personal information we hold about you

  • Request corrections, updates, or deletion of your personal data

To exercise these rights, please contact us using the details below.

We process your information to fulfill contracts (e.g., when you place an order) or pursue our legitimate business interests. Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We retain your Order Information for our records unless and until you ask us to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, to ask questions, or to file a complaint, please contact us:

Moo Local
[Re: Privacy Compliance Officer]
Alexander Street,
Chesham, HP5 3HA
United Kingdom