Terms of service

Terms of Service :

This website is operated by Moo Local. Throughout the site, the terms “we,” “us,” and “our” refer to Moo Local. Moo Local provides this website, including all information, tools, and services available on this site, to you—the user—conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including any additional terms and policies referenced herein or available via hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store will also be subject to the Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically. Your continued use of the website after any changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site.

You must not use our products for any illegal or unauthorized purpose. In using the Service, you must not violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or malicious code.

A breach or violation of any of the Terms will result in immediate termination of your Services.

Ordering Alcohol or Cigarettes

You may order alcohol or cigarettes only if you are over 18. If you appear under 25, the driver will ask for proof of age. Only valid passports or driving licences are accepted. Failure to provide proof may result in the return of the items, and you may be charged a fee (deducted from your refund) for the cost incurred in returning the products.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted over various networks and may undergo changes to conform to technical requirements. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission.

Headings used in this agreement are for convenience only and do not limit the Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information on this site is inaccurate, incomplete, or outdated. The content is provided for general information and should not be relied upon without consulting more accurate or timely sources. Reliance on this content is at your own risk.

The site may contain historical information which is provided for reference only and may not be current. We reserve the right to modify site content at any time, but we are under no obligation to update it. You agree it is your responsibility to monitor changes.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice.

We shall not be liable for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and may have limited quantities. Returns or exchanges are subject to our Return Policy.

We have made every effort to display product colors and images accurately. However, we cannot guarantee your device’s display will be accurate.

We reserve the right to limit sales to any person, region, or jurisdiction on a case-by-case basis. We may limit quantities or discontinue any product at any time. All offers are void where prohibited.

We do not guarantee that any products, services, or materials purchased will meet your expectations or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order and to limit or cancel quantities per customer, household, or order.

In the event of a change or cancellation, we may contact you using the email or phone number provided. We may limit or prohibit orders that appear to be placed by resellers or distributors.

You agree to provide current and accurate account and purchase information and to update it as needed to complete transactions and contact you.

See our Returns Policy for more details.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools without monitoring or input. You agree to use these tools “as is” and “as available” without warranties or liability.

Future features or services introduced will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Some content, products, or services available may include materials from third parties.

Third-party links may direct you to external websites not affiliated with us. We are not responsible for their content or services.

Please review third-party policies before engaging in any transactions. Any concerns about third-party products should be directed to them.

SECTION 9 – USER COMMENTS AND SUBMISSIONS

You agree that we may use any comments, suggestions, or submissions you provide (online, by email, etc.) without restriction, compensation, or obligation to respond.

We reserve the right to monitor, edit, or remove unlawful or objectionable content at our sole discretion.

You agree that your submissions will not violate any third-party rights or contain harmful or illegal material. You are solely responsible for your content.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

We may occasionally display information with typographical errors or inaccuracies (e.g., in pricing or availability). We reserve the right to correct errors or cancel orders without notice.

We are not obligated to update content except as required by law.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for:

unlawful purposes;
violating laws or rights;
harassment or discrimination;
uploading viruses or malicious code;
collecting others’ personal information;
spamming or scraping;
interfering with security features.

We reserve the right to terminate use for violations.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, error-free, or secure use of our Service.

You use the Service at your own risk. It is provided "as is" and "as available" without warranties of any kind.

Moo Local and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service or products, including but not limited to lost profits or data.

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Moo Local and its affiliates from any claims or demands, including legal fees, arising from your breach of these Terms or your violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remainder shall remain in full force and effect.

SECTION 16 – TERMINATION

These Terms remain in effect until terminated by either you or us.

We may terminate your access at any time if we suspect you have breached the Terms. You will remain liable for all amounts due up to the termination date.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with any posted policies, constitute the entire agreement between you and Moo Local and supersede all prior communications.

Any ambiguities shall not be interpreted against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms and any related agreements are governed by the laws of the United Kingdom.

SECTION 19 – CHANGES TO TERMS

You can review the most current version of these Terms at any time on this page.

We reserve the right to modify or replace any part of the Terms. Continued use of the site constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@moolocal.co.uk or by phone at 01494 42 48 48.